Last Updated: August 14, 2026
Your privacy matters to us. This Privacy Policy explains how our digital marketing agency collects, uses, stores, protects, and manages information when you visit our website, contact us, request a service, or interact with our digital platforms.
We believe privacy should be simple and transparent. You should know what information we collect, why we need it, how we use it, and what choices you have. By using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy.
1. About This Privacy Policy
This Privacy Policy applies to information collected through our website, contact forms, enquiry forms, consultation requests, communication channels, advertising campaigns, and other online interactions connected with our digital marketing services.
As a digital marketing agency, we may work with businesses that use services such as SEO, Google Ads, Meta Ads, social media marketing, website design, content marketing, analytics, and other digital solutions. We take reasonable steps to handle information responsibly and only use it for legitimate business purposes.
This Privacy Policy is intended to give you a clear understanding of our data practices without unnecessary legal language.
2. Information We May Collect
Depending on how you interact with our website or services, we may collect different types of information.
Information You Provide Directly
When you contact us, request a consultation, submit a form, or communicate with us, you may voluntarily provide information such as:
- Full name
- Business or company name
- Email address
- Phone number
- City or location
- Website URL
- Services you are interested in
- Business requirements
- Project details
- Any other information you choose to share with us
We only ask for information that is reasonably necessary to understand your requirements, respond to your enquiry, provide requested services, or communicate with you.
Information Collected Automatically
When you browse our website, certain technical information may be collected automatically. This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Time spent on pages
- Referring website
- General website usage information
- Approximate location based on technical data
This information helps us understand how visitors use our website and improve website performance and user experience.
3. How We Use Your Information
We use the information we collect for genuine business and communication purposes.
Your information may be used to:
- Respond to enquiries and messages
- Provide information about our services
- Schedule consultations
- Prepare proposals or quotations
- Understand your business requirements
- Deliver and manage requested services
- Improve our website and online experience
- Measure marketing and advertising performance
- Understand website traffic and user behaviour
- Send service-related communications
- Send relevant marketing communications where appropriate
- Prevent spam, fraud, abuse, or security issues
- Comply with applicable legal requirements
For example, if you submit a form asking about SEO services, we may use your name, phone number, email address, and business information to contact you and understand your requirements.
4. Marketing, Advertising and Analytics
Our digital marketing activities may involve third-party advertising and analytics platforms. Depending on how our website and campaigns are configured, these may include Google Ads, Google Analytics, Meta Ads, Facebook, Instagram, and similar technologies.
These platforms may use cookies, pixels, tags, or other technologies to measure website activity, understand campaign performance, improve advertising relevance, or create audience insights.
For more information about how Google handles information collected through its services, you can review the Google Privacy Policy.
For information about how Meta collects and uses information across its products, you can review the Meta Privacy Policy.
We do not use analytics or advertising data to intentionally collect information beyond what is reasonably required for website measurement, marketing performance, communication, and legitimate business purposes.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to improve functionality, remember preferences, understand website traffic, and measure marketing performance.
Cookies are small files or pieces of information stored on your browser or device. Some cookies are necessary for the website to function properly, while others help us understand how visitors interact with our website.
Depending on your browser, device, or available website settings, you may be able to control or restrict cookies. However, disabling certain cookies may affect some website features or functionality.
6. How We Protect Your Information
Protecting your information is important to us. We take reasonable technical and organisational measures to reduce the risk of unauthorised access, misuse, alteration, disclosure, or loss of information.
These measures may include:
- Limiting access to information to authorised individuals
- Using appropriate website and hosting security measures
- Maintaining reasonable access controls
- Using trusted third-party service providers where required
- Taking reasonable steps to protect information during transmission
- Reviewing our data handling practices when necessary
However, no website, online service, or electronic transmission can be guaranteed to be completely secure. We therefore cannot promise absolute security, but we continuously aim to use reasonable measures to protect the information entrusted to us.
7. When We May Share Information
We do not sell your personal information as a normal part of our business.
We may share limited information with trusted service providers when it is necessary to operate our website, communicate with you, provide services, process enquiries, analyse website performance, manage advertising campaigns, or maintain technical infrastructure.
For example, information may be processed by:
- Website hosting providers
- Email or communication platforms
- CRM or lead management tools
- Analytics providers
- Advertising platforms
- Website and technology service providers
- Professional or legal advisers where reasonably necessary
Where third-party services are involved, we aim to use reputable providers and share only information that is reasonably necessary for the relevant purpose.
8. Lead Forms and Business Enquiries
If you submit a lead form, consultation form, contact form, or enquiry through our website, the information you provide may be used to contact you regarding your request.
For example, if you provide your phone number to request a consultation, our team may call or message you regarding your enquiry.
We do not consider the submission of a form to automatically mean that you have agreed to receive unrelated promotional communications. Where applicable, we provide appropriate communication choices.
You can also contact us through our Contact Us page if you want to ask questions about how your information is being handled.
9. Third-Party Websites
Our website may contain links to websites, platforms, or services operated by third parties. These websites have their own privacy practices and policies.
Once you leave our website and visit a third-party website, that website’s privacy policy and terms may apply instead of ours. We recommend reviewing the relevant privacy information before submitting personal information to any external platform.
We are not responsible for the privacy practices, security, content, or policies of third-party websites that we do not control.
10. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining business records, resolving disputes, preventing fraud, and meeting legal or regulatory requirements.
The exact retention period may vary depending on the type of information and the reason it was collected.
When information is no longer reasonably required, we may delete, anonymise, or securely dispose of it, subject to applicable legal or operational requirements.
11. Your Privacy Choices and Rights
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Ask what personal information we hold about you
- Request correction of inaccurate information
- Request deletion of information where appropriate
- Ask about how your information is being used
- Withdraw certain communication preferences
- Object to certain forms of processing where applicable
- Request clarification regarding our data practices
If you would like to exercise a privacy-related right or ask a question about your information, please contact us using the details provided on our Contact Us page.
We will review reasonable requests and respond in accordance with applicable requirements.
12. Children’s Privacy
Our website and services are intended for businesses, professionals, and general audiences. We do not knowingly collect personal information from children for the purpose of providing our digital marketing services.
If you believe that a child has provided personal information to us without appropriate permission, please contact us so that we can review the situation and take reasonable action where required.
13. Changes to This Privacy Policy
Our services, technologies, and business practices may change over time. We may therefore update this Privacy Policy when necessary.
When we make significant changes, we may update the “Last Updated” date shown at the beginning of this page. We encourage visitors to review this page periodically to understand how our information practices may have changed.
Your continued use of our website after an updated Privacy Policy is published means that you acknowledge the updated policy to the extent permitted by applicable law.
14. Our Commitment to Transparency
We believe a professional digital marketing agency should be transparent not only about marketing results and services but also about how customer and visitor information is handled.
Our approach is simple: collect information for legitimate purposes, use it responsibly, protect it with reasonable safeguards, and provide clear choices wherever possible.
If you have concerns about your privacy, we encourage you to contact us directly rather than leaving your question unanswered.
15. Contact Us
If you have any questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact our team.
Email: vivekdigitalmk@gmail.com
You can also visit our Contact Us page to send us a direct enquiry.
We will make reasonable efforts to review and respond to privacy-related requests in a timely manner.
16. Important Note
This Privacy Policy is written as a general website privacy document for a digital marketing agency. It is intended to clearly explain common data collection and usage practices.
Because privacy and data-protection requirements can vary depending on your business structure, location, customers, advertising platforms, cookies, forms, CRM systems, and other technologies used on your website, you should consider having this policy reviewed by a qualified legal professional before publishing it as your final legal policy.
Last Updated: August 14, 2026